Who We Are
We are HEIST Restaurant + Wine Club, a restaurant in Kingston, ON. We are part of the CaraCo Group of Companies in partnership with Substance Food Group.
Cookies
We use tracking and analytics cookies to help us optimize our content. These tracking cookies are provided by Google Analytics and Meta’s Facebook Pixel. We also use cookies to prevent bot spam and contact form spam. These cookies are provided by Google RECAPTCHA.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content
Pages on this site may include embedded content (e.g. videos, images, articles, etc.) from other websites and social media pages. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who We Share Your Data With
We only share data with our service providers to help provide you with better service. Most data is anonymized, except that which needs to be specific in order to provide a service (such as a takeout order). Our service providers include Google, Meta, OpenTable, Skip the Dishes, UberEats, and Silverware.
How Long We Retain Your Data
Cookies and associated data are regulated by the third-party providers. Please see their privacy and cookie policies to see how long they retain your data.
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can also opt out of non-essential cookies when you visit our site. If you have accepted cookies in the past, you may request that we send you a copy of your data and/or delete data associated with your browser. Third-party cookies are subject to the data processing of the provider.
Where Your Data Is Sent
Visitor comments and contact form submissions are checked through an automated spam detection service. Analytics tracking are sent to Google and Meta. Orders and reservations are processed through third-party sites.